Intent Employee Spotlight: Devin Rambo

Devin Rambo

At Intent, we work together daily to provide the best service possible to our customers. Each week, we’d like to introduce you to a member of our team. As the president of Intent, Devin Rambo spends his days juggling numerous tasks and keeping our team in line. Learn a little more about him today! Start Date: July 2018 Brief overview … Read More

Owners.com Is A One-Stop Shop For Home Buying And Selling

Owners.com

As one-stop shops for home buying and selling go, it’s hard to find one better equipped than Owners.com — a tech-enabled real estate brokerage that handles all key aspects of the home buying and selling process.\n\nIn business since 1996, Owners.com offers superior experience and savings through appropriately sized commission structures, smart digital tools and personalized service from local real estate … Read More

Texas Technology Company is Using 3D Printing to Create Homes

3D Printed House

Icon is using 3D printing to revolutionize home building Icon, a Texas-based technology company, is working to use 3D printing to create homes in the Austin area. Icon says that by the end of 2019, it will be able to print concrete homes within just a few days. The printer used by Icon has the ability to produce bungalow-style homes … Read More

Intent Employee Spotlight: Jared Turner

Jared Turner

At Intent, we put our best foot forward each day to give our customers the resources they need to provide their home buyers and business partners with the best knowledge and service, as well as build new business. Each week, we’d like to introduce you to a member of our team. A graduate of Virginia Tech where he earned a … Read More

How to Reply to Comments on Social Media

social media comments

Exceptional customer service is a cornerstone of most successful brands. When using social media to promote your brand, it is important to utilize it as a two-way channel of communication. Take the time to reply to comments, good and bad, in an effort to retain existing customers and win new business.\n\nReplying to comments should be an integral piece of your … Read More

Intent Employee Spotlight: John McKiever

John McKiever

At Intent, our goal each day is to provide our customers with the tools needed to give their customers and business partners excellent knowledge and service, as well as build new business. Each week, we’d like to introduce you to a member of our team. A graduate of UNC Charlotte where he earned a Bachelor of Science degree in Psychology, … Read More

Loan Officers’ Online Presence is Crucial to Mortgage Success

Online Reputation

Forty-three percent of respondents to a recent National Mortgage News survey found their 2018 mortgage lender through an online search. In the same survey from 2017, only 21% of respondents found their mortgage lender through an online search. If this trend continues, over half of this year’s prospective homebuyers will find their mortgage lender online.\n\nFor mortgage planners, an online presence … Read More

Retention Marketing Versus Customer Acquisition

customer retention

According to Harvard Business Review, it costs loan officers nearly five times as much to acquire a new customer as it does to retain a current customer. Increasing customer retention rates by 5% can increase profits by 25-95%. Keeping these points in mind, it should be easy to see that while building new business is important, nurturing current customer relationships … Read More

Hubzu: The leading online marketplace for real estate auctions

Hubzu is an online residential marketing platform connecting prospective home buyers with properties in all 50 U.S. states and Washington, DC. Much like eBay and other online auction platforms provide bidding capabilities with cars and other items, Hubzu enables buyers to go online to place bids on homes. In addition, real estate agents can register and submit bids on behalf … Read More

Intent Employee Spotlight: Kristen Brower

Kristen Brower

Here at Intent, our team is a family that works together each day to ensure that our customers are able to provide their home buyers and business partners with the best possible lending experience. Each week, we’d like to introduce you to a member of our team. A graduate of North Carolina State University’s College of Design, Kristen Brower (affectionately … Read More