An independent provider of valuation and closing services supporting the residential real estate mortgage industry, Solidifi oversees a technology-based marketplace where independent field professionals consistently elevate their performance and deliver better results while competing for business. Having partnered with tens of thousands of qualified independent field professionals, Solidifi bills itself as the preferred mortgage service provider for more than 60 of the top 100 lenders in 2019.
From the corporate headquarters in Buffalo, New York along with offices in Denver, Colorado, Middletown, Rhode Island and Greenwood Village, Colorado, the people of Solidifi work together to optimize technology that will boost productivity both internally and for all clients. Consisting of mortgage industry specialists and technology innovators, Solifi has invested millions of dollars in its flagship product — a SaaS-based platform supported by a team of technology professionals.
Solidifi’s overall product offerings can be broken down into four categories: valuation services, flood services, title services, and closing & escrow services. Solidifi’s valuation services include but are not limited to traditional appraisal products, inspection solutions, broker price opinions and home equity solutions.\n\nThe company’s flood resources are centered around delivering accurate and timely flood determinations, along with life-of-loan monitoring.\n\nOn the title services side, Solidifi offers highly efficient solutions for nationwide title insurance. More specifically, the company provides title and closing services for refinance, purchase, commercial, short sale and REO transactions. Meanwhile, Soldifi’s closing & escrow services are centered around an expedited process aimed at increasing performance for the company’s clients and handling all aspects of the closing and escrow transaction on time, with ease. The end result is swift turn times, extraordinary due diligence reviews, and accurate execution and disbursements of documents.
Solidifi’s parent company, Real Matters, was established in 2004 and has since morphed into one of North America’s fastest growing, innovative technology companies. Real Matters combines proprietary technology and network management tools with thousands of independent qualified field professionals to form a marketplace for mortgage lending and insurance industry services. These field professionals, such as residential real estate appraisers, compete to deliver performance-driven services. To learn more about Solidifi, click here.
From Day One, Ben Thornburg has been an integral part of building Intent’s background. Ben came to the project with a wealth of digital marketing and CRM knowledge and helped create both Motivator CRM and Intent’s dynamic lead and customer journey platform.
Name: Ben Thornburg
Start Date: September 2014
Brief overview of what you do: My job is to take the ideas of the visionary and translate that creativity into actionable strategies that the development team can understand and improve upon.
What brought you to Intent: The challenge of a new project partnered with one of the smartest people I have ever met
What you like most about working at Intent: The best part of working here is by far the people I work with. Every day, I am surrounded by my three closest friends, and even when days are very stressful, we laugh all the time.
Hometown: Fort Wayne, Indiana
Hobbies: Camping, muddin’ in a Jeep, hiking, cooking
Book you’ve read over and over again: I don’t think I’ve ever read a book twice.
Top 3 movies: The Life Aquatic, Three Amigos, Being John Malkovich
A bit about your family: I have five siblings, two moms, two dads and a dog named Lucy
Favorite food: A falafel wrap, but it has to have house-made pickles on it
Thing you’re scared of: Climate change
Worst habit: Randomly breaking out in song
Dream vacation: Driving in the Chilean mountains
Favorite cocktail: G&T
Easily and perhaps often misunderstood, mortgage insurance is just another layer of security to shield lenders against a loss and is generally only required if a borrower puts down less than 20% on a property. If you are a mortgage servicer filing for insurance claims, navigating insurance policies can be overwhelming and time-consuming, especially if you want to get every dollar possible through the claims process.
When considering the potential pitfalls that can lead to the curtailment or even denial of coverage, your best bet sometimes is to entrust the task to a hazard claims provider who can help you recover as much as possible. Rutledge Claims Management specializes in filing and adjusting hazard claims, including mortgage insurance claims. Formerly known as The Law Offices of Thomas W. Rutledge, APC, the Poway, California-based company rebranded in 2017 as RCM and reorganized as a licensed public adjuster firm. The business says it has recovered hundreds of millions of dollars for its clients over the past two decades.
RCM offers claims management, dispute resolution, negotiations, regulatory compliance and litigation monitoring. Other services include mortgage insurance claim appeals; integration of hazard claims workflow and the repair process to accelerate claim recoveries; tracking claim milestones and daily data feed to clients through proprietary claims tracking software; and customized reporting to clients on over 700 fields of data.
RCM takes pride in its legal background and experience in monitoring timelines and tracking statutes of limitations — all in an effort to ensure a fast and effective claims resolution. Click here to learn more.
*Intent does not endorse or recommend any particular products or services. The information contained in this article is for general information purposes only.
A graduate of Auburn University, Lanier came to Intent shortly after finishing college. After starting as a marketing assistant, Lanier slowly transitioned into an impactful onboarding role with the company. Learn a little bit more about her today!
Name: Lanier Kirk
Start Date: April 2017
Position: Marketing & Onboarding Coordinator / Client Experience Specialist
Brief overview of what you do: I am the first person a client talks with when they sign up for an account. I make sure clients have a seamless experience throughout their Onboarding process, and I get them set up with an account. I’m also the “doer of all the things” gal in the office. I help anyone with just about anything. In my spare time, I dabble in some marketing.
What brought you to Intent: I started out as Kelly’s assistant, and the more I got to work with Motivator, the more I transitioned into a role here. I’m still trying to keep Kelly sane on the daily but being the “front face” of Motivator is a full-time job, too.
What you like most about working at Intent: The fam! I say that because, working with people 40+ hours a week, they go from coworkers to family. Not a lot of people can say that about their coworkers or work environment, so I think that’s special. Also, one word: leggings.
Hometown: Born in Gainesville, FL, but spent most of my life in Charlotte (going on 20 years!)
Hobbies: Brewery hopping with friends, trying out the newest restaurants, Orangetheory Fitness, binging on Netflix shows and documentaries\n\nTop 3 movies: Titanic, Remember the Titans, and Forgetting Sarah Marshall are the first that come to mind.
A bit about your family: A little fun fact is that I am a fifth-generation Auburn University graduate. My mom’s side of the family has been attending Auburn since it opened. When we’re not cheering on the Auburn Tigers, my family of four likes to enjoy family dinners on Sundays and snuggling with our sweet pup, Lucy.
Favorite food: Queso. Or any kind of Mexican food, really.
Thing you’re scared of: Heights, spiders, the unknown (the future, death, any kind of surprise, aka just not being in control of something … haha)
Worst habit: Biting my nails … ugh
Dream vacation: Greece, Bali, Thailand — any of those would be a dream.
Favorite cocktail: A margarita. Or Prosecco. Or Tito’s and Sprite.